🔮 Lean Tarot 🔮

ESCALATION

Behaviors that promote or hinder lean thinking...
for your pleasure and use to highlight observed behaviors

XVII
ESCALATION
Click to flip
This is going nowhere, I'll escalate that upward

ESCALATION

🚩 RED FLAG

  • Miscommunication between team members
  • Long debates with no resolutions
  • Misalignment in responsibilities and ownership

MANAGE BY:

  • Talk about the common goal and bigger picture
  • Clarify ownership, assign person responsible for final call


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🚩 "This is going nowhere, I'll escalate that upward" 🚩

  • Miscommunication between team members
  • Long debates with no resolutions
  • Misalignment in responsibilities and ownership

MANAGE ESCALATION:

  • Talk about the common goal and bigger picture
  • Clarify ownership, assign person responsible for final call

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